If you would like to return an item(s) for your online purchase, please see the following options (dependant on payment type) to see if you are eligible to return by post:
If you have received a faulty item from an online order and would prefer to return by post, please see Return a faulty product to see if you are eligible to receive a prepaid label.
Purchase in store, outlet or concession
If you have purchased an item in one of our French Connection concept stores or French Connection concession, you can not return your purchase to the online returns office. Please see the below links on how to return your purchase: