About Store Credit Vouchers
Store Credit Vouchers are different from Gift Cards and can only be redeemed at French Connection Concept Stores and Outlet Stores.
Converting a Store Credit Voucher to a Gift Card
If you would like to redeem a Store Credit Voucher at French Connection Online, you have two (2) options:
Option 1 - Return to Store for a Gift Card
Return to your nearest Concept Store or Outlet Store and kindly request the Store Manager to transfer the Store Credit Voucher balance to a Gift Card.
Option 2 - Return by Post to Head Office for an eGift Card
- Submit a Request with Customer Service attaching photos of the Store Credit Voucher.
- Customer Service will reply with instructions for you to return the Store Credit Voucher to our Head Office by post.
- When we receive and verify the Store Credit Voucher, we will send you an eGift Card for the Store Credit Voucher's balance via email.